Privacy Policy

Pet Space South Africa respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (“POPIA”).

 

  1. Information We Collect

We may collect and process:

  • Names
  • Email addresses
  • Phone numbers
  • WhatsApp numbers
  • Listing information
  • Property details
  • Messages submitted through forms
  • Technical website usage information

Information may be collected when:

  • Creating listings
  • Contacting listing owners
  • Submitting forms
  • Browsing the website

 

  1. How Information Is Used

We may use personal information to:

  • Operate the website
  • Display listings
  • Facilitate communication between users
  • Respond to enquiries
  • Improve the platform
  • Prevent fraud or abuse
  • Comply with legal obligations

 

  1. Listing Contact Information

Property owners and advertisers may voluntarily publish contact details on listings, including:

  • Phone numbers
  • WhatsApp numbers
  • Email addresses
  • Website links

By publishing this information, listing owners consent to making such information publicly accessible to website visitors.

 

  1. Sharing of Information

Pet Space South Africa does not sell personal information.

Information may be shared only:

  • Where required by law
  • To protect legal rights
  • With trusted service providers assisting with website operations
  • Where users have voluntarily made information public through listings

 

  1. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

However, no online platform can guarantee absolute security.

 

  1. Cookies and Analytics

This website may use cookies and analytics tools to:

  • Improve website functionality
  • Understand visitor behaviour
  • Enhance user experience

Users may disable cookies within their browser settings.

 

  1. Your Rights Under POPIA

Under POPIA, users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information where applicable

POPIA regulates how personal information may be processed in South Africa.

 

  1. Third-Party Websites

Listings may link to third-party websites or booking platforms.

Pet Space South Africa is not responsible for the privacy practices or content of external websites.

 

  1. Changes to This Policy

This Privacy Policy may be updated periodically.

Continued use of the website after changes are published constitutes acceptance of the updated policy.

 

  1. Contact

For privacy-related enquiries, corrections, or concerns, users may contact Pet Space South Africa via email at info@petspace-sa.co.za